Thank you for choosing our mobile app for booking salon and spa services. This Delivery Policy outlines the guidelines and procedures we follow for delivering our services through our app. Please read this policy carefully to understand the terms and conditions associated with our delivery process.

1. Service Availability:

salon and spa services are available for delivery within the specified geographical area mentioned in our mobile app. We strive to expand service coverage, and any updates will be communicated through the app.

2. Service Confirmation:

Once you have successfully booked a service through our mobile app, you will receive a confirmation notification. This notification will contain details of your appointment, including the date, time, and location of the service.

3. Appointment Changes and Cancellations:

If you need to make changes or cancel your appointment, you can do so through the mobile app. However, please note that certain changes may be subject to our cancellation policy, and any applicable fees or charges will be communicated to you during the process.

4. Timeliness:

We strive to provide prompt and efficient service delivery. service providers will make every effort to arrive at the specified location on time. However, please note that unforeseen circumstances such as traffic or weather conditions may occasionally cause delays. In such cases, we will communicate any changes or delays to you promptly.

5. Service Provider Information:

Prior to your appointment, you will receive information about the assigned service provider, including their name and contact details. This information will help facilitate communication and ensure a smooth service delivery process.

6. Service Quality:

We are committed to delivering high-quality salon and spa services. service providers are trained professionals who strive to meet your expectations. However, in the unlikely event that you are dissatisfied with the service provided, please contact us within 24 hours, and we will make every effort to address your concerns.

7. Refunds and Returns:

Refunds and returns are handled in accordance with Refund Policy. Please refer to the refund policy section on our website for more information regarding our procedures and eligibility criteria for refunds.

8. Customer Support:

customer support team is available to assist you with any queries or issues you may have regarding the delivery of services. You can reach out to us through the mobile app or by contacting customer support helpline.

9. Privacy and Data Protection:

We take the privacy and security of your personal information seriously. Privacy Policy outlines how we collect, use, and protect your data. By using our mobile app, you agree to our Privacy Policy.

10. Changes to the Delivery Policy:

We reserve the right to modify or update this Delivery Policy at any time. Any changes will be effective immediately upon posting the revised policy on our mobile app. We encourage you to review the policy periodically to stay informed about delivery practices.

By using our mobile app to book salon and spa services, you acknowledge and agree to comply with the terms and conditions stated in this Delivery Policy.
If you have any further questions or concerns, please don't hesitate to reach out to customer support team for assistance.